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Contact Us
Sign in with your Account Login and follow the link to email a Servicing Specialist.
Advantage Education Loan, Advantage Parent Loan & Advantage Refinance Loan
Pursuant to Kentucky's Open Records Act, Kentucky Revised Statutes 61.870, et. seq., records maintained by public agencies are subject to review by members of the public. While there are exceptions to this general rule, most public records can be inspected upon submission in writing of a request to inspect and/or copy records. As a municipal corporation, ARC Servicing is subject to this Act. Therefore, anyone desiring to review records maintained by ARC may submit a written request to Legal Services Division by mail or facsimile to the address or fax number below. The request should describe with specificity the documents being requested. Finally, please note that, per KRS 61.874(1) and (3), ARC charges a nominal fee (currently $0.10 per page) if photocopies of records are requested.
ARC Servicing will be closed on the following days:
- January 20, 2025 Martin Luther King, Jr.'s Birthday
- April 18, 2025 - Closed at 11:45 a.m. Good Friday
- May 26, 2025 Memorial Day
- June 19, 2025 Juneteenth
- July 4, 2025 Independence Day
- September 1, 2025 Labor Day
- November 11, 2025 Veterans Day
- November 27-28, 2025 Thanksgiving
- December 25-26, 2025 Christmas
- January 1-2, 2026 New Year's